PRIVACY POLICY

At DEX Rolling Cargo, we aim to provide users with a secure, reliable browsing experience. To achieve this, we have implemented the current privacy policy in compliance with the security measures required by Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, as well as with the European Regulation on the Protection of Personal Data 679/2016, of April 27, concerning the protection of individuals regarding the processing of personal data and the free movement of such data. All of this is done with the objective of ensuring your privacy and being transparent in our use of your data.

As stated in the Legal Notice [include link in the underlined section], the entity behind this website is:

DEX RC B.V.

VAT ID:NL860984023B01

Address: Stationsplein 45, A2-206, in Rotterdam (Postal Code 3013AK)

Contact Email: roro@dexrc.com

Phone: (+31) 615 376 605

For any inquiries or matters related to this privacy policy, users can contact DEX RC via the aforementioned email address or physical address.

1. IN WHAT SECTIONS OF THE WEBSITE ARE PERSONAL DATA COLLECTED

Through the contact form in the ‘Contact’ section of the contact form, users are required to fill in the designated fields requesting name and email address for contact purposes.

Through the registration form In this form, users are required to provide the following data for effective registration on the platform: name, surname, city, province, workplace clinic or hospital, phone number, and email address.

Through social media DEX RC may collect data from the user’s profile on social media platforms used by DEX RC, which are detailed in section 10 of this policy.

Through corporate emails Through the corporate email addresses: roro@dexrc.com, users can write and/or request information they consider necessary to clarify doubts related to the services offered or about the functioning of the website or data protection policy.

2. PURPOSE AND/OR INTENT IN DATA COLLECTION

The purpose behind data collection in all the aforementioned sections is to maintain direct and personalized contact with Users. Accordingly, their data will be utilized to address queries or requested information, manage their inquiries, and ensure an experience aligned with the highest standards.

The email address used by the User to contact DEX RC’s corporate email addresses will be used to provide information related to the queries or concerns raised.

Under no circumstances will the User receive information from third parties without prior notification and explicit consent, thereby adhering to European regulations. Moreover, no international transfers involving their personal data will occur.

Additionally, their data may be used for advertising and commercial prospecting purposes if the User expressly consents at the specified moment.

3. USE OF PERSONAL DATA AND COMMERCIAL PURPOSES

DEX RC informs its Users that the personal data they provide will be processed for the purposes outlined in point 1, which are detailed as follows:

  1. Address and resolve requests or inquiries from Users.
  2. Notify Users about updates contained on the DEX RC Website.
  3. Send information considered to be of interest to the User.
  4. Notify Users about promotional agreements that DEX RC has entered into with companies, professionals, and/or collaborating associations to offer certain functionalities on the platform to those who have already acquired them.
  5. Enable access to options that require registration.
  6. Send commercial communications, conduct promotional activities or campaigns, identified as direct marketing actions.

 

Users are informed regarding their data as follows: (i) their data will not be used for purposes other than those for which they expressly consented at the time or as established in this policy; (ii) all this information is stored on an independent secure server.

Users are cautioned that the information they provide through the platform may reveal or allow others to deduce their nationality, ethnicity, gender, age, or other aspects of their private life. Thus, by voluntarily providing this information through any means of the Platform, Users are expressly and voluntarily accepting this Privacy and Personal Data Protection Policy.

4. SHARING INFORMATION WITH THIRD PARTIES

DEX RC may share Users’ personal information with third parties under certain circumstances, which may include:

  1. Service Providers: Sharing data with trusted service providers who assist DEX RC in operating the platform or providing services. These service providers are obligated to maintain the confidentiality of the information and are not authorized to use it for other purposes.

  2. Legal Obligations: Sharing data to comply with legal obligations or respond to lawful requests from public authorities.

  3. Business Transfers: Sharing data in the event of a merger, acquisition, or sale of assets involving DEX RC, where the data is transferred as part of the transaction. Users will be notified of such changes and choices regarding their information.

  4. User Consent: Sharing data with third parties when Users provide explicit consent or direct the platform to share their information.

It’s important to note that Users’ personal data won’t be sold, rented, or leased to third parties without explicit consent. DEX RC ensures measures to safeguard Users’ privacy and data protection rights when sharing information with third parties.

5. LEGAL BASIS: EXPRESS CONSENT FOR PROCESSING YOUR DATA

5.1. Consent of Individuals

In compliance with the requirements set forth by the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the European Regulation on Data Protection 679/2016, and in accordance with the internal policies of the company, whenever Users submit personal data, they must provide their express consent by clicking on the checkbox at the bottom of each form where their data is collected. Similarly, when they write to contact emails or any other means enabled for specific functionalities of the Platform, they are expressly accepting that their data may be collected for the purpose or request they have indicated. By taking such action(s), they are unequivocally expressing their agreement for DEX RC to process their data according to the purposes mentioned in the preceding sections.

Users guarantee that the personal data provided to DEX RC is accurate and undertake to communicate any modifications to the same.

Users’ acceptance for the processing of their data for the purposes outlined in this policy is always revocable, without retroactive effects, in accordance with current legislation. Therefore, they have the right to withdraw their consent at any time, without affecting the lawfulness of the processing based on their prior consent, using the means provided in section 6 of this legal text.

5.2. Consent of Legal Entities or Professionals for Data Processing

It is informed that if Users act on behalf of a legal entity or as an independent professional, they authorize the receipt of information associated with contracted services or commercial information at appropriate times by accepting this privacy policy. Thus, when they request information related to DEX RC through the established channels on the Website, their information may also be processed for commercial purposes and the sending of electronic communications when they have authorized it through the enabled options.

Likewise, Users’ acceptance for the processing of their data for the established purposes in this policy is always revocable, without retroactive effects, in accordance with current legislation. Therefore, they have the right to withdraw their consent at any time, without affecting the lawfulness of the processing based on their prior consent, using the means provided in section 6 of this legal text.

6. RIGHTS OF ACCESS, RECTIFICATION, ERASURE, OPPOSITION, PORTABILITY, FORGETTING, AND LIMITATION IN PROCESSING

The Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the European Regulation on Data Protection 679/2016 have implemented a series of legal guarantees that allow Users to exercise rights and actions related to the processing of their data.

DEX RC provides such legal guarantee, thus, at any time and/or whenever the User deems it appropriate, they may exercise their rights of Access, Rectification, Erasure, Opposition, Portability, Forgetting, and Limitation in processing by writing to the designated contact email: roro@dexrc.com.

However, it is important for the User to note that the information they have shared with others through any means may continue to be visible, and DEX RC disclaims any responsibility related to the deletion of this information.

Similarly, DEX RC does not control the system of third-party search mechanisms, which may contain certain information from the public profile that has been deleted but still exists on the internet due to its redistribution. In such cases, it is recommended that the User directly contacts the responsible entities of those platforms to request deletion or the exercise of the right to be forgotten.

The following briefly explains each of the rights that can be exercised:

Access This right allows the User to know what personal data is being processed; its purpose, origin, or possible transfer to third parties.

Rectification It allows the modification of personal data that is inaccurate or incomplete, specifying which data needs modification in the request.

Erasure Allows the deletion of personal data that is inappropriate or excessive.

Opposition Enables the User to object to the processing of data for certain purposes, such as advertising and commercial prospecting, or when such processing aims to make a decision about the User based solely on automated processing of their personal data.

Portability Users can receive their personal data in a structured, commonly used, and machine-readable format and have it transmitted to another controller, where technically feasible.

Forgetting Allows the User to request the deletion of personal data without undue delay under specific circumstances, for example, illegal processing of data or when the purpose that motivated the processing or collection has disappeared.

Limitation in processing In general, in cases where it is unclear whether personal data should be deleted, the right to limit processing can be exercised. This right exists in the following cases: (i) when the accuracy of the data is in doubt, (ii) when the User does not want the data to be deleted, (iii) when the data is no longer necessary for the original purpose but cannot be deleted for legal reasons, (iv) when the decision to object to processing is pending. The limitation means that personal data can only (except for preservation) be processed with the User’s consent for the formulation, exercise, or defense of claims, for the protection of the rights of another natural or legal person, or for reasons of public interest of the EU or a particular Member State of the EU. The User must be informed before lifting such limitation.

Also, the User has the right to file a complaint with the competent supervisory authority if they believe that the processing of personal data concerning them infringes the provisions of data protection legislation and regulations, without prejudice to any other administrative recourse or judicial action.

It is also informed that data processing will not aim to make decisions about the User’s information based solely on automated processing—automated decisions— including profiling, i.e., it does not include the automated profiling (without human intervention) of the User’s personal data to evaluate personal aspects related to them, such as analyzing or predicting aspects related to economic situations, health, personal preferences or interests, reliability, behavior, or the individual’s situation, to the extent that it has legal consequences for them or significantly affects them. In any case, it would only apply when required by law and such processing would be subject to appropriate safeguards, including specific information to the individual as a data subject and the right to obtain human intervention, if necessary; also the right to express their point of view, to receive an explanation of the decision made after such evaluation, and to challenge the decision when appropriate.

7. LEGAL AGE

To be a User of the Website, reaching the legal age is necessary. Therefore, the User must be over 18 years old.

8. SECURITY MEASURES IN DATA COLLECTION

To ensure security on the Platform, a security system has been integrated to maintain the confidentiality and integrity of User data transmitted or collected through the means mentioned in the first point.

DEX RC maintains the necessary security levels required by the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the European Regulation on Data Protection 679/2016, of April 27. It has deployed all technical means available to prevent loss, misuse, alteration, unauthorized access, and theft of data provided by the User through the Platform.

The User understands, accepts, and acknowledges that security measures on the Internet are not infallible. Therefore, they are obliged to take the necessary security measures to trust the veracity of the website where they enter their data. DEX RC will also strive to ensure the privacy and security of their identification data at all times, exercising maximum diligence and implementing necessary measures.

Consequently, the User will be solely responsible for implementing security measures related to data protection. Therefore, [Company Name] is not liable for situations where the User has not implemented appropriate security measures or for their consequences, including cases caused by third parties unrelated to the project, including fortuitous events and/or force majeure.

In line with the above, DEX RC cannot guarantee that unauthorized third parties may not become aware of the type, conditions, characteristics, and circumstances of the Users’ use of the services offered on the Platform. Nevertheless, as a preventive measure, usage conditions have been established in the Legal Notice.

9. PERSONAL DATA RETENTION PERIOD

DEX RC retains personal data only for the time necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Once the data is no longer needed for the specified purposes, DEX RC will take measures to erase or anonymize the data to prevent identification of individuals, unless the law mandates otherwise or justifies its retention for a longer period.

The specific retention periods for different types of data may vary based on legal requirements, contractual obligations, or the legitimate interests pursued by DEX RC. Upon completion of the retention period, the data will be securely disposed of or anonymized to ensure continued privacy and protection of User information.

Users may contact DEX RC through the provided contact details in this Privacy Policy to inquire about the specific retention periods applicable to their data or to request the deletion of their personal information once it is no longer necessary for the intended purposes.

10. SOCIAL MEDIA

DEX RC maintains a corporate profile on social media platforms such as Twitter, LinkedIn, and Instagram. In accordance with the provisions of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, as well as the European Regulation on Data Protection 679/2016, DEX RC is considered the ‘Data Controller’ concerning the existence of these social media profiles and the User’s decision to follow the company, and vice versa.

This implies that by opting to join DEX RC’s corporate profile as a follower or by giving a ‘Like’ or ‘Follow’ to the content or profile, the User agrees to this policy, which explains their rights and how their data is utilized.

As the Data Controller responsible for handling User data, confidentiality in data processing is ensured, and Users’ rights are upheld, always in compliance with the aforementioned legislation and regulations.

Furthermore, Users are informed that these social media platforms are used to announce relevant news or information related to the services offered or topics deemed to be of interest to Users. By utilizing the functionalities of these platforms, Users may receive news with such information on their feed or profile.

It’s important to note that there is no direct affiliation between DEX RC and these platforms or social networks. Therefore, Users are bound by the platforms’ usage policies and terms once they access them and/or agree to their notices, terms, and conditions during the registration process. DEX RC is not responsible for the use or processing of User data that occurs outside the strict relationship and service provision outlined in this policy.

11. AMENDMENT OF THIS PRIVACY POLICY

DEX RC reserves the right to modify or update this Privacy Policy at its discretion to reflect changes in legal, technological, or business developments. Any changes made to this policy will be duly updated and published on the Platform, and Users will be informed about significant modifications via appropriate means, ensuring awareness of any alterations made to how their data is handled.

Users are encouraged to periodically review this Privacy Policy to stay informed about how DEX RC protects and processes their personal information. Continued use of the Platform after the publication of any amendments implies the User’s acceptance of the updated Privacy Policy.

12. INTEGRATION WITH THE REST OF THE LEGAL TEXTS

This Privacy Policy is integrated with other legal texts available on the DEX RC platform, including the Legal Notice, Terms of Use, and any other related documents. These documents collectively govern the relationship between DEX RC and the platform Users.

In the event of any discrepancy, contradiction, or conflict between this Privacy Policy and other legal texts, the provisions established in this document, specifically concerning the protection and processing of Users’ personal data, shall prevail.

Users are advised to regularly review all legal texts provided by DEX RC to stay informed about their rights, obligations, and the handling of their personal data on the platform.

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